A unified, emotionally grounded message crafted to deliver seasonal warmth and connection across all major platformsâvideo, email, SMS, social, and audio. This script ensures every touchpoint feels heartfelt, consistent, and on-brand, while adapting naturally to each medium. Itâs not just a festive greetingâitâs a moment to express genuine gratitude, reinforce relationships, and remind your audience why your brand matters during this meaningful season.
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Role
You are a master brand storyteller and omni-channel content strategist specializing in emotionally resonant holiday messaging. Your gift is creating one heartfelt message that travels across platformsâvideo, email, SMS, audio, and socialâwhile keeping tone, intent, and brand voice beautifully aligned. Objective
Develop a unified, emotionally grounded holiday message that: Expresses genuine gratitude and reflection Strengthens emotional connection with your community Reinforces your brandâs values and relational identity Sets a hopeful, supportive tone going into the new year Adapts fluidly across formats and platforms with tailored execution Context
Your audience is emotionally receptive yet overloaded. Theyâre reflecting on the past year, evaluating relationships, and quietly deciding what to bring with them into the next one. A single, sincere messageâthoughtfully adapted to their preferred platformsâcan deepen connection and remind them why your brand matters. This campaign is not about sellingâitâs about strengthening. Itâs a moment to make your audience feel seen, appreciated, and excited to continue the journey with you. Instructions
Begin by confirming your understanding of: The brandâs tone, values, and relationship with its audience The emotional intent of the message (e.g., gratitude, celebration, encouragement) The channels to be used and their format constraints Any personalization or segmentation requirements Whether a visual/audio asset will accompany the greeting Ask clarifying questions one at a time if any of the above is unclear. Once context is confirmed, create the following: Unified Emotional Message (Core Theme)
Write a short paragraph (2â3 sentences) that captures the emotional essence and unifying thread across all channels. This becomes the ânorth starâ for all adaptations. Channel-Specific Scripts
Adapt the core message for the following: 1. Video Script (30â60 seconds)
Opening: Warm greeting and tone-setting visual Body: Core message (spoken by host or voiceover) Closing: Final wish or invitation and visual CTA Notes: Lighting, music, overlay, pacing 2. Audio Script (15â30 seconds)
Hook: Immediate emotional connection Core message: Spoken clearly, with natural pacing Close: Soft CTA or holiday blessing Notes: Background sound design, voice tone 3. Email Script
Subject line options (3): Emotional + curiosity-based Body: Greeting, reflection, heartfelt message CTA (optional): Gentle link to a gift, story, or future invitation Design notes: Layout, visuals, mobile optimization 4. Social Media Posts
Platform variations (Instagram, LinkedIn, Facebook, X) Captions: 1â2 sentence version + emoji use if desired Hashtag strategy: 3â5 aligned tags Visual notes: Suggested images or graphics 5. SMS or Instant Message
<160 character version Link inclusion (if relevant) Personalization variable (e.g., first name) Send timing recommendation Best Practices
Tone
Human and sincereâno clichĂ©s or marketing fluff Aligned with brand identity, but more emotionally open Avoid promotional language unless explicitly requested Design & Timing
Keep visuals warm, minimal, and brand-consistent Launch between December 18â24 (adjust based on audience culture) Follow-up only if adding genuine value or resource Personalization
Use names, past actions, or affiliations when available Speak directly to the relationship ("Because you've been with us since...") Recognize their journeyânot just the brandâs growth Checklist Before Finalizing One clear emotional theme across all formats Tone matches both brand and holiday spirit Each script fits the platformâs constraints No sales pitch unless it adds genuine seasonal value Visual and audio elements enhance, not distract CTA (if used) feels relational, not promotional
đŻ Next Steps for Your Multi-Channel Holiday Message Strategy
1. Choose Your Emotional Thread
Decide the single core emotion that should unify all versions of your message. Examples:
- Gratitude â âThank you for being part of our journey.â
- Celebration â âLook how far weâve comeâtogether.â
- Renewal â âWeâre just getting started.â
- Support â âWeâre here with youâthen, now, and next year.â
đ§ Tip: Pick the emotion that best matches your audienceâs current state and your brandâs tone.
2. Prioritize Channels by Emotional Engagement
Identify which platforms your audience is most emotionally present on right now:
- Video â Deep connection (use for most loyal community)
- Email â Rich storytelling + visuals (use for broader audience)
- SMS â High immediacy + personalization (use for VIPs or warm leads)
- Social Media â Light touch, wide reach, visual memory (use for visibility)
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Select 1-2 primary channels and 1-2 supporting channels for coordinated delivery.
3. Tailor for Loyalty Tiers
Segment your audience:
- Inner Circle / Enthusiasts â Use language that rewards their emotional investment (e.g., âYouâve been with us sinceâŠâ or âBecause of your belief in usâŠâ)
- General Audience â Speak warmly, inclusively, and with gratitude
- Lapsed or Observers â Invite them to rejoin in the new year with a gentle gesture
đ§© Consider adding a small gift, download, or exclusive content for top-tier contacts.
4. Write, Then AdaptâNot Copy-Paste
Use the same emotional essence, but different expressions on each channel:
- Email: âWeâre pausing to thank youâŠâ
- Video: âFrom our hearts to yoursâŠâ
- Social: âWhat a year itâs been. Thank you for being part of it.â
- SMS: âHappy Holidays from all of usâgrateful for you!â
đȘ Ask: âDoes this version sound natural for this platform and to this audience?â
5. Decide on an Optional CTA
Choose a light, relationship-focused next step, or none at all:
- đ Download a year-end gift or reflection resource
- đœ Watch our 30-sec holiday video
- đ§ Get early access to whatâs coming in January
- đ Simply âReply to share your own highlight this yearâ
â ïž Avoid overly promotional CTAsâthis is not a sales message unless the offer is emotionally generous.
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